Carmica Medical Client Survey 

DATE

Dear Valued Customer,

Please take a moment to complete the questionnaire below as part of our ongoing commitment to improving customer satisfaction.

At Carmica Medical Distributors (Pty) Ltd, we truly value your honest feedback. Your input plays a vital role in helping us enhance our products, services, and overall customer experience.

We appreciate your time and support in completing our annual survey.

Kind regards,


Please rate each question with a rating system:
1 = Poor; 2 = Fair; 3 = Satisfactory; 4 = Good and 5 = Excellent

SALES DIVISION
QUESTION 1 = Poor 5 = Excellent
How satisfied are you with the speed of response to your quotation request?
How satisfied are you with the accuracy of the quotation provided?
How clearly were product options and pricing explained to you?
How satisfied are you with all communication from our sales department?
DISTRIBUTION DIVISION
QUESTION 1 = Poor 5 = Excellent
How satisfied are you with the delivery period of your order?
How well were you kept informed about the status of your order?
How professional was our delivery / dispatch team?
PRODUCT DIVISION
QUESTION 1 = Poor 5 = Excellent
How satisfied are you with the quality of the product(s) supplied?
How did the product(s) meet your expectation and requirements regarding expiry dates and hygiene?
GENERAL
QUESTION 1 = Poor 5 = Excellent
How likely are you to recommend / support us in future?
Thank you very much for submitting our survey form, and thank you very much for rating our service at Carmica Medical distribution.